Supported by end-to-end service offerings, Infosys offers a proven methodology to anchor the complex NASCO migration program for BCBS plans.
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Gap analysis
- Business analysis and strategy
- Assessment (plan structure, IT, medical policies, etc.)
- Traceability map
Program and project management
- Governance and program management structure
- Strategic guidance, tactical oversight
- Consulting
NASCO Configuration
- Customized configuration and integration
- Design and development of interfaces, reports, portals and tools
- Align business and technical requirements
Migration testing
- Test strategy and planning
- Verification and validation of business processes, and functional and non-functional requirements
- Regression, integration and acceptance testing
Manual Process Setup
- Define and implement standard operating procedures
- Business process outsourcing
- Integrated claims, benefits and membership management
Continuous Improvement
- Improve operational and process efficiencies through tools and automation
- Usage of tools and utilities such as OpenConnect and macro-emulators
